On the reading of product owner’s manuals: Perceptions and product complexity
Publication Year:
2002
Citation
221. Mehlenbacher, B., Wogalter, M. S., & Laughery, K. R. (2002). On the reading of product owner’s manuals: Perceptions and product complexity. Proceedings of the Human Factors and Ergonomics Society, 46, 730- 734.
Abstract
This research focuses on the self-reported use of owner's manuals for automotive vehicles. The results indicate that owner's manuals are frequently not read. Nevertheless, people prefer owner's manuals to electronic presentations of the same product information. Implications for facilitating reader use of product documentation are discussed.
Publication Details
- Source
- Proceedings of the Human Factors and Ergonomics Society
- Volume
- 46
Publication Type
Conference Papers / Proceedings